The Wakey setup guide

Watch it once.
Set up your next early start.

Short recordings of the actual product. Learn to add your crew, repeat a wake-up call, and set up the people Wakey should call if someone misses it.

Before you press play

Start with your workspace.

Have your crew's phone numbers and the next shift's wake-up times ready.

1. Create your account and organization.
Sign up for Wakey, then create or select the organization that will manage your crew's calls.
2. Complete payment setup.
Follow the billing setup in your account before scheduling. Calls cost $1.99 per attempt, including missed calls and backup notifications. Usage is billed monthly.

Recorded in the Wakey product with fictional crew details. Each clip has on-screen instructions and English captions.

01 / Add a crew member

Pause any time to follow along in your account.Download video

Save the person you want Wakey to call. The same contact list supplies your wake-up calls and your backups.

Open Contacts in the sidebar and choose Add Contact.
Enter their first name, last name, and phone number. Email and job title are optional.
Choose Create Contact. The person now appears in your contact list.

Let your crew know to expect a Wakey call. Check that the number is correct and their phone can ring at the scheduled time.

After Wakey makes the calls

Open a scheduled call to review its status, transcript, and any backup attempts.

Wakey recorded a successful response on the wake-up call. Open the call details to read the transcript.

The original wake-up call was unsuccessful, and Wakey reached a backup. That does not mean the original crew member answered.

Review the call details and backup attempts. If no backup was reached, follow up with your crew using your usual process.

Check your dates, local time zone, contact numbers, and backup windows. A recurring wake-up schedule still needs matching backup coverage.

For your next early start

$1.99 per call attempt. No monthly platform fee.